Effective Date: June 11, 2026

ZENSUAL ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit zensual.llc (the "Site"), create an account, book services, make purchases, or communicate with us.
 

1. Our Services

ZENSUAL provides holistic wellness consultation and educational services and may refer clients to qualified third-party professionals or educational providers when appropriate. We are not a medical provider, and our services are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Information provided through our Site or consultations is for educational and informational purposes only and should not replace professional medical advice.
 

2. Information We Collect

A. Information You Provide

We may collect information that you voluntarily provide, including:

• Account Information: Name, email address, password (managed through our platform provider), and any profile information you choose to provide.

• Booking & Service Information: Appointment details, scheduling preferences, and information you submit in connection with your consultation.

• Payment & Billing Information: Transaction details and billing information necessary to process purchases. Payment card information is securely processed by our third-party payment providers and is not stored by ZENSUAL.

• Communications: Information you provide through contact forms, Wix Chat, email, or other communication channels.

B. Information Collected Automatically

When you visit our Site, we may automatically collect:

• IP address

• Browser type and version

• Device information and identifiers

• Pages visited and navigation activity

• Referring and exit pages

• Date and time of access
   

C. Cookies & Similar Technologies

We use cookies and similar technologies to:

• Maintain website functionality

• Remember user preferences

• Improve performance and user experience

• Analyze website traffic

• Enhance security
   

3. How We Use Your Information

We use your information to:

• Create and manage member accounts

• Process bookings, purchases, and payments

• Communicate regarding appointments, updates, and customer support

• Send newsletters and promotional communications (where permitted by law)

• Improve our website and services through analytics and performance monitoring

• Maintain website security and prevent fraud

• Comply with applicable legal and regulatory obligations
   

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With trusted third-party providers that assist with website hosting, bookings, payment processing, email communications, analytics, and customer support.

• Payment Processors: To securely process transactions.

• Referral Partners: With certified professionals or educational partners when necessary to facilitate a referral and with your consent or direction.

• Legal Requirements: When required by law or to protect the rights, property, safety, or security of ZENSUAL, our users, or others.

• Business Transactions: In connection with a merger, acquisition, restructuring, or sale of assets.

We do not sell your personal information to third parties.
 

5. Third-Party Platforms & Services

Our website is hosted by Wix, which may process personal information necessary to provide website functionality, member accounts, bookings, payments, chat features, and email marketing services.

We also use Google Analytics to understand how visitors interact with our Site. Google may collect information through cookies and similar technologies. For more information about Google's privacy practices, please visit Google's Privacy Policy and available opt-out tools.
 

6. Cookies & Your Choices

Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect certain website features, including account access, bookings, and checkout functionality.
 

Email Communications

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails. We may continue to send transactional or service-related communications, such as appointment confirmations or account notifications.
 

7. Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill contractual obligations, maintain business records, resolve disputes, comply with legal requirements, and enforce our policies.
 

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
 

9. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect or solicit personal information from anyone under the age of 18.
 

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Obtain a copy of your personal information

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at:

Email: info@zensual.llc
 

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised Effective Date.
 

12. Contact Us

ZENSUAL

Email: info@zensual.llc

Website: https://zensual.llc